Your Dream Vacation Awaits

1. Acceptance of Terms

By accessing and using Voyage Vacation services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Voyage Vacation provides luxury travel planning and booking services, including but not limited to hotel reservations, transportation arrangements, tour planning, and concierge services.

3. Booking and Payment Terms

All bookings require a deposit as specified at the time of booking. Full payment is typically due 60 days before departure. Payment methods accepted include major credit cards and wire transfers.

4. Cancellation Policy

Cancellation terms vary by service and supplier. Standard cancellation fees apply: 90+ days before departure (10% penalty), 60-89 days (25% penalty), 30-59 days (50% penalty), less than 30 days (100% penalty).

5. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance. Voyage Vacation can arrange travel insurance through our preferred providers.

6. Limitation of Liability

Voyage Vacation acts as an agent for suppliers and is not liable for acts or omissions of suppliers, force majeure events, or circumstances beyond our control.

7. Privacy and Data Protection

We are committed to protecting your privacy and personal information in accordance with applicable data protection laws.

8. Dispute Resolution

Any disputes will be resolved through arbitration in New York State under the rules of the American Arbitration Association.

9. Contact Information

For questions about these terms, contact us at [email protected] or call +1 (212) 555-0147.

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This includes names, contact information, travel preferences, and payment information.

2. How We Use Your Information

We use your information to provide travel services, process payments, communicate with you, improve our services, and comply with legal obligations.

3. Information Sharing

We share your information with travel suppliers (hotels, airlines, tour operators) as necessary to provide your travel services. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations, typically 7 years for financial records.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser.

8. International Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place.

9. Contact Us

For privacy-related questions, contact our Privacy Officer at [email protected] or +1 (212) 555-0147.

Last updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and enable certain website functionality.

2. Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including security and accessibility features.

Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Functional Cookies: Remember your preferences and choices to provide enhanced features.

Marketing Cookies: Track your online activity to help advertisers deliver more relevant advertising.

3. Third-Party Cookies

We may use third-party services like Google Analytics, social media plugins, and payment processors that set their own cookies.

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies.

5. Cookie Consent

By continuing to use our website after seeing our cookie notice, you consent to our use of cookies as described in this policy.

6. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

7. Contact Information

If you have questions about our use of cookies, please contact us at [email protected].

Last updated: January 2024

1. DMCA Compliance

Voyage Vacation respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA).

2. Copyright Infringement Claims

If you believe that content on our website infringes your copyright, you may submit a DMCA takedown notice containing:

• Physical or electronic signature of the copyright owner
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Your contact information
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on behalf of copyright owner

3. DMCA Takedown Process

Upon receiving a valid DMCA notice, we will promptly investigate and remove or disable access to allegedly infringing material.

4. Counter-Notification

If you believe material was removed in error, you may submit a counter-notification. We will restore the material unless the copyright owner files a court action.

5. Repeat Infringers

We maintain a policy of terminating accounts of users who are repeat copyright infringers.

6. DMCA Agent Contact

Send DMCA notices to our designated agent:

DMCA Agent
Voyage Vacation
425 Park Avenue, Suite 1200
New York, NY 10022, USA
Email: [email protected]

Last updated: January 2024

1. GDPR Commitment

Voyage Vacation is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Legal Basis for Processing

We process personal data based on:

• Consent: When you explicitly agree to processing
• Contract: To fulfill our travel services
• Legal obligation: To comply with applicable laws
• Legitimate interests: To improve our services

3. Your GDPR Rights

Right of Access: Request copies of your personal data

Right to Rectification: Request correction of inaccurate data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Request limitation of processing

Right to Data Portability: Request transfer of your data

Right to Object: Object to processing for direct marketing

4. Data Protection Officer

Our Data Protection Officer can be contacted at [email protected] for any GDPR-related inquiries.

5. International Data Transfers

When transferring data outside the EU, we ensure adequate safeguards are in place, including Standard Contractual Clauses.

6. Data Breach Notification

We will notify relevant authorities and affected individuals of data breaches within the required timeframes.

7. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

8. Contact for GDPR Matters

For GDPR-related requests or questions:

Email: [email protected]
Phone: +1 (212) 555-0147
Mail: GDPR Compliance Officer, Voyage Vacation, 425 Park Avenue, Suite 1200, New York, NY 10022, USA

Last updated: January 2024